Workplace Mediation Services for Business, Employer and Employee Disputes

Workplace Mediation is a confidential, informal and voluntary process where our impartial trained professional mediators facilitate communication between the parties in dispute to assist them in reaching a mutually acceptable agreement. The primary goal of Workplace Mediation is to leave the parties better able to work together in the future.

Workplace Mediation can be effective in any size of organisation from small businesses to large private or public organisations. It can work in both union and non-union settings and can save huge amounts of costs and time that an industrial tribunal would take up.

Workplace Mediation offers important benefits to both employers and employees. It provides fast, creative, mutually satisfactory resolutions. If a dispute is mediated shortly after it arises, the chances of resolution are much higher as the parties' differences have not had a chance to linger.

Mediated resolutions work better and last longer than authoritatively imposed resolutions because everyone involved has a stake and buys into them. Mediation fosters mutual respect through improved communication, and can mend working relationships even when the parties are extremely hurt and angry.

Our mediators will open communications between the parties about the reasons for the dispute, helping both parties to understand as fully as possible their own and the others' point of view. As the parties gain an expanded understanding of the situation, their ability to work together toward resolution - and after resolution - increases.

When is Workplace Mediation Effective?

Virtually any difference that arises in the workplace can benefit from mediation if the parties are willing to deal directly with each other and if the company provides the resources for mediation. These include:

Sexual harassment complaints: People often assume that parties to a sexual harassment complaint cannot work together to resolve the dispute. That assumption can do both parties a disservice. If the parties are willing to talk with each other, these complaints can be mediated to excellent conclusions.

Disputes between employees: Sometimes interpersonal differences prevent people from working effectively together. If the company needs both parties working together harmoniously, Workplace Mediation can be very effective.

Deteriorating performance: A good employee can stop performing well for many reasons. Often, when a manager attempts to address the problem, the employee can respond with fear and defensiveness. Workplace Mediation can help each understand the other's needs and requirements and can result in an agreement about how they will work together in the future.

Termination of Employment: When an employment is terminated, mediation on the terms of the separation can be very helpful. Through the mediation process, the employee has a chance to affect the nature of the severance package, while the employer has an opportunity to eliminate their exposure to litigation. While the employee may never agree that the termination was warranted mediation is more likely to make them feel they have had a fair hearing, and may come to understand the reasons for the employer's action.

Costs

Cost for Workplace Mediation vary from case-to-case depending on whether one or two mediators are needed and the number and length of meetings that may be required. For more information and to discuss your specific needs, please contact us.

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