Mediation and Conflict Resolution for Neighbour Disputes
Living in communities with all the stresses associated with modern living can produce conflicts between neighbours. Disputes over noise, parking, boundaries, hedges, children's behaviour, pets and other anti-social behavior issues can develop into serious conflict if left unresolved.
"We feel that without the mediators we would still be at loggerheads with our neighbours."
Mediation can provide a fast and effective way of resolving conflicts - especially when used early before problems escalate. Research has found that 65% of respondents felt that they were offered mediation too late, while 70% of respondents stated that they would prefer mediation rather than enforcement as a way of resolving future problems.
How Neighbour Mediation Works
We can receive referrals to our service from agencies such as Social Landlords, Housing Associations, Local Authorities, Sussex Police or others who have Service Level Agreements with us.
One of our office team will have an initial telephone discussion with all those involved to see what has been happening and decide if mediation could be helpful. If all parties agree to take part, our mediators arrange individual visits so each party can have a confidential discussion about the issues.
"An excellent service. It's so nice to know there are such people out there that have the delicate and sometimes very awkward position of remaining non-biased."
If neighbours feel unable to take part in a joint meeting, our mediators will listen to each party separately and convey the agreed information and proposals towards a solution between them. Parties stay in control of the process at all times. Our mediators can then help the parties draw up an agreement which everyone voluntarily signs up to.
To refer a case to us, please download and complete a referral form by clicking on the downloads link above.
"You have our complete admiration for patience and diligence."
We receive no statutory funding to deliver our services. There is no cost to parties if referrals come through agencies who have service agreements with us but, like all small independent charities, we have to cover our costs for non-funded cases through contributions from the parties involved.
The basic cost of a neighbour mediation case between two parties is £350.00. For self-funded cases this is charged in two installments - £150.00 for case preparation and the initial individual meetings with our mediators, and a further £200.00 if the case progresses to further individual and joint meetings.
We also have small bursary grants from a number of Parish and Town Councils, so if you are unable to afford part or all of the case costs, please contact us to see if you are eligible for financial support from one of these funds.